2023 - Event Assistant - Hotel Rosa Grand, Milano [Italy]


 

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As an Event Assistant, you will serve as a key point of contact for our Guests that are staying at the Hotel Rosa Grand in occasion of a Meeting or Event.
You will be providing them with exceptional service experience.

As Event Assistant you will be expected to perform the following tasks to the highest standards:
  • take care of all the organizational part before the event
  • ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas
  • oversee the smooth running of the event
  • ensuring customer satisfaction
  • taking care of post-event with follow up with clients
  • issuing and payment of the bill

As Event Assistant, to successfully fit this role, you will be expected to have the following characteristics:
  • knowledge of “Opera PMS”
  • positive attitude and good communication skills
  • ability to anticipate and resolve challenges / complaints
  • commitment to delivering a high level of customer service
  • excellent grooming standards
  • flexibility to respond to a variety of different work situations
  • ability to work on your own and as part of a team
  • flexibility in the shifts

Language requirements:
  • Italian – fluent
  • English – fluent
the knowledge of any additional languages will be highly regarded.

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